Updated July 1st 2020
For each IPv4 subnet that is rented, we require one month deposit in advance. The deposit will be paid back when we have received a cancellation notice at least one month in advance and the IP range is 100% clean. The deposit may not be used to cover the rent of the last rental month.
Both the client and we as a supplier have a cancellation notice of one month.
We aim to keep the IPv4 rental pricing as low as possible. However, due to fluctuations and shortages in the IPv4 market, price changes may be possible. Any price changes will be communicated one month in advance and will apply to the next invoicing period.
Each client will receive a separate link where they can monitor the blacklisting status of the subnets on a daily basis. Clients must monitor the blacklisting actively. We do not send any notifications if any IPs are blacklisted. The monitoring software is updated at least once per 24 hours.
When one or more IP addresses appear on the blacklist, the client must take action immediately and have the blacklisting removed within 48 hours. If this doesn’t happen, we are entitled to terminate the services and use the deposit to start the cleaning up process.
Our IP space must be used and can only be used for normal, private, or business purposes.
It is strictly forbidden to use our IP space for spamming, (mass) mailings, and criminal or other illegal activities. Resellers must make sure their clients are aware of this and follow these rules. If not, we are entitled to terminate the services and use the deposit to start the cleaning up process.
The ranges must be paid on time. If there is an overdue invoice, the invoice amount will be increased on the 1st day with overdue costs of €25 per range. If the invoice is overdue for more than 2 days we will automatically terminate the service with no possibility of getting a refund of the deposit.